FAQ

Code of Conduct

Is there a Code of Conduct?
We firmly believe in the value and importance of an environment where all AWS community members feel welcome and safe. This Code of Conduct explains what type of behavior we expect from AWS community members interacting at live events, virtual events, and across AWS blogs, online forums, and social media. The purpose of our AWS events, both live and virtual, and community engagement across social media forums is to foster technical and professional education and encourage community discussion. The terms of this Code of Conduct are non-negotiable. We will not tolerate behavior that runs counter to this Code of Conduct. AWS Code of Conduct

Will my information be shared with sponsors?
On your badge there’s a QR-code which an identifier. Sponsors scan the QR and we will share your name + email with them after the event. Sponsors receiving your contact details are permitted to send you one e-mail, in which they must ask to opt-in for future communications. If you have evidence a sponsor is not complying to this policy, we’ll ban the sponsor for future events. If you don’t want to share your information, please do not let a sponsor scan your badge.

Is anyone taking photos or recording videos?
At the event there may be professional photographers and crew/attendees with camera’s/phones. The best photos will be published on our website (and can be downloaded and used by anyone). If you don’t like to be in pictures or videos, it’s best not to come to this event or avoid areas such as the stages, front row seats, and the expo. Wearing a face mask could also help if you’re in a queue for registration or food. In case you see somebody making a picture of you, kindly ask them to delete the photo. Just like what you would do if this happens in public areas.

Is this event for recruiters?
Everyone who’s interested in AWS is welcome to learn. Please don’t actively approach anyone unless you’re a sponsor with a booth and the person is visiting your booth. Many recruiters left the event early as it didn’t meet their expectations. This is disappointing, as it prevented us from inviting others on the waitlist. Please take this into consideration when signing-up.

Registration & Tickets

When will I receive my ticket?
Everyone got the opportunity to pre-register early 2025, and received an invitation that expires September 1st. If you didn’t pre-register, you must join the waitlist. Starting September 1st, we start admitting attendees on the waitlist. You must have a valid ticket to be able to attend. If you’re still on the waitlist when we start the event, unfortunately we have reached maximum capacity. A QR code is sent a few days before the event, please bring it for a smooth check-in onsite. If you didn’t receive the ticket e-mail, bring your ID and confirmation code from https://tickets.awscommunityday.nl.

I pre-registered, but didn’t get a ticket
We have sent e-mails to everyone who has pre-registered, and invited them to confirm before the deadline September 1st. If you didn’t confirm or if you dind’t receive this e-mail, please contact support@awscommunityday.nl. We cannot guarantee a ticket as we overbook the event. After the event, we’ll go through all cases and figure out how we can improve the registration/ticketing process for next events.

Can I cancel my ticket?
You can cancel your ticket anytime, however, a few days before the event we still consider it a no-show.

Can I register onsite?
No. You must bring a valid ticket or confirmation code + ID at check-in on site. You can find your confirmation code on your ticket on: https://tickets.awscommunityday.nl.

Practical Info

Public Transport
Go to Utrecht Central Station and exit “Jaarbeurs Boulevard” and follow the signs to Jaarbeurs/Kinepolis. You’ll find the event on your left.

Parking
We encourage everyone to use public transport or P+R Westraven, P+R Berlijnplein Leidsche Rijn, P+R Science Park Utrecht Uithof, P+R Papendorp, P+R Breukelen, P+R Galgenwaard. If you’re driving, we recommend parking in P4, P6, or P2 (in that order). Enter through ‘Entree West,’ walk through the hall, and continue to ‘Entree East,’ where you’ll find Kinepolis on your right. Discounted day parking tickets are available at the Kinepolis store.

What time should I arrive?
Aim to arrive around 7:30-8:30. We start to check-in around 8:00, but probably a bit earlier. The opening keynote starts at 9:00 sharp. When we start, the doors will be closed to avoid noise and disruptions. Regular audience please queue for check-in, sponsor leads, speakers & crew skip the line and walk-up to the registration desk.

Do you provide complimentary food & drinks? Yes, but the bar/buffets are closed during the keynote & breakout sessions. Only sponsors, speakers and crew can get limited drinks, because they have “duties” during breaks. We have to pay extra for these drinks, so please consider waiting until the bars are open. The lunch is also complimentary, and there will be limited vegan/halal options available. (N.B. The Kinepolis Shop is open for regular visitors of the Cinema, food, drinks and other items here are at your own expense and not complimentary).

Can I reserve a seat in a session?
You cannot reserve a seat, but in September we kindly ask everyone to bookmark their favourite sessions so we can shuffle the schedule (and rooms) based on popularity. Hopefully we can accommodate everyone at their favourite sessions.

Will sessions be recorded and are the slides shared?
No, sessions will not be recorded. If you’re interested in slides from a speaker and they didn’t tell where to find them, ask at the event or ask them on our Slack workspace (all speakers are there).

Dutch or English?
English. We encourge everyone at the event to speak English because not everyone speaks Dutch and English is therefore more inclusive. It could happen a talk will be in Dutch, if the organizers knew it upfront it’s added to the session description. Most speakers are aware many people in the audience don’t speak Dutch, but at some events we have speakers who are not yet comfortable speaking English in front of a group.

Is equipment, like workstations, provided during workshops?
Most workshops are bring your own device, unless otherwise stated in the session description.

Is there wifi available?
No, there is no wifi for attendees. The wifi is reserved for speakers, crew and sponsors.

Are there conference rooms available for calls?
No, but Kinepolis is quite spacious, so maybe there’s a silent spot. Or you can go to a restaurant, bar, or hotel nearby.